Step 1: Identification
In this initial stage of the process, a comprehensive review is conducted to clearly define and document existing issues, problems, or areas that require attention. This step involves gathering relevant data, information, and insights from various stakeholders, including employees, customers, suppliers, and partners. The goal is to identify specific challenges, opportunities, and trends that could impact the organization's goals, objectives, and overall performance. A thorough analysis of these factors enables the development of a solid foundation for subsequent steps, ensuring a clear direction and focus for the process ahead. Relevant data is collected from diverse sources, including reports, metrics, customer feedback, and market research. This information is carefully evaluated to determine key issues that need addressing.