I. Incident Response Plan
The Incident Response Plan is a structured process designed to identify, contain, and resolve IT incidents in an efficient manner. It outlines roles and responsibilities of key stakeholders, including incident responders, management, and support teams. The plan involves six primary steps:
1 detection, 2 reporting, 3 assessment, 4 containment, 5 eradication, and 6 post-incident activities.
This step requires immediate action upon incident discovery to prevent further escalation and minimize downtime. Incident responders must work collaboratively across different departments to effectively respond to incidents, communicate with stakeholders, and ensure timely resolution.