Documentation and Record-Keeping
This process step involves the systematic collection, organization, and maintenance of documents and records related to project activities, decisions, and outcomes. The purpose is to ensure accountability, transparency, and compliance with regulatory requirements. Documentation includes creating and updating manuals, policies, and procedures as well as capturing meeting minutes, action items, and progress reports. Records are maintained for all interactions, transactions, and events throughout the project lifecycle. This involves utilizing electronic databases, spreadsheets, and other tools to store and manage data in a secure, retrievable, and auditable manner. The documentation and record-keeping process is an integral component of quality assurance and control, enabling stakeholders to make informed decisions based on accurate and reliable information.