II. Assess Current Processes
This step involves evaluating the existing workflows, procedures, and systems within an organization to identify areas of inefficiency, redundancy, or unnecessary complexity. It requires a thorough examination of current processes, including documentation reviews, interviews with staff members, and observations of work practices. The goal is to understand how tasks are currently performed, who is responsible for each step, and what resources are utilized. This analysis helps to identify opportunities for improvement, such as streamlining processes, eliminating bottlenecks, or automating repetitive tasks. Additionally, it enables the identification of potential pitfalls and areas where improvements can be made to increase productivity, reduce errors, and enhance overall quality.