Pre-Service
The Pre-Service process step involves essential preparation activities that must be completed prior to the actual service delivery. This critical phase ensures that all necessary information, materials, and resources are in place to guarantee a seamless and efficient experience for customers. Tasks undertaken during this stage include reviewing client profiles, verifying details, gathering relevant documents, configuring equipment, and ensuring adequate personnel availability. Additionally, this process step also encompasses any final checks on service-specific requirements such as product inventory, technical setup, or environmental considerations that could impact the delivery of the service. By completing these tasks thoroughly, organizations can minimize potential errors, optimize resource utilization, and maximize overall service quality.