Documentation and Record-Keeping
This process step involves creating, storing, and maintaining accurate and up-to-date documentation of all relevant activities, decisions, and outcomes. It includes recording and reporting on performance metrics, tracking progress towards objectives, and monitoring compliance with regulatory requirements. The goal is to ensure that critical information is preserved and readily accessible for future reference or audit purposes. This step also involves ensuring the integrity and authenticity of recorded data, maintaining confidentiality when necessary, and adhering to established standards for documentation quality and retention. A designated records management system is used to organize and store documents securely, with clear procedures in place for updating, amending, and disposing of obsolete records as needed.