III. Current State Assessment
In this step, we conduct a thorough assessment of the current state by gathering data from various stakeholders, including employees, customers, suppliers, and partners. We review existing processes, policies, and procedures to identify inefficiencies, bottlenecks, and areas for improvement. The assessment also involves analyzing performance metrics, key performance indicators (KPIs), and other relevant data to understand the current state of operations. Additionally, we interview subject matter experts, observe workflows, and analyze business intelligence reports to gain a deeper understanding of the current situation. This comprehensive assessment provides valuable insights that inform the development of strategic plans for improvement, enabling us to identify opportunities for growth, efficiency, and innovation.