Incident Reporting
This process step involves documenting and reporting incidents in a timely and accurate manner. The goal is to capture detailed information about each incident, including its impact on business operations, affected parties, and any resultant financial or reputational damage. The report should include specific details such as the date, time, location, and description of the incident, as well as any relevant evidence, photos, or videos. Additionally, it's essential to identify root causes, if possible, and assess potential risks associated with similar incidents in the future. Once reported, the incident will be reviewed, investigated, and escalated to the appropriate stakeholders for action. This process ensures that incidents are properly documented, addressed, and communicated to relevant parties.