Frontline messages become structured actions
Workers report via WhatsApp or Telegram. AI turns them into structured tickets: no app, no login, no forms.
Workers don't report: because the reporting process is too cumbersome
Every shift, machine operators and technicians see things that should be reported: a leaking valve, an unusual sound, an improvement suggestion. Most of these observations are lost.
Not because workers don't care: but because they'd need to grab a form, walk to a terminal, or open an app, log in, and fill out required fields. Whether paper or software: the reporting process takes five minutes they don't have. So nothing happens.
Meet workers where they already are
Fieldcast lets workers report through the messenger they already use every day. A photo, a voice message, a short sentence: that's enough.
AI understands the intent, drafts an action: maintenance ticket, safety report, or improvement suggestion, and presents it to a reviewer. Only after approval does the action execute. Every correction makes the system smarter.
Three steps. Zero friction.
From observation to structured action: in seconds, not hours.
Send a message
The worker sends a photo, voice note, or short text through their messenger. No login, no app, no form.
AI interprets
Fieldcast identifies the intent, assigns machine, category, and priority, and drafts an action: maintenance ticket, safety report, or improvement suggestion.
Review and execute
A shift lead reviews the draft and approves it. The action is created in the target system. Every correction trains the AI.
Everything you need to close the loop
Multi-channel input
Text, photos, voice messages, and documents via WhatsApp, Telegram, or SMS. Workers choose how they report.
AI intent engine
Understands the intent behind every message: even with blurry photos, dialect, and industry jargon. Gets better with every correction.
Human-in-the-loop
Every AI interpretation is reviewed by a human before any action executes. Trust through control.
Compound learning
The system builds a company-specific knowledge base: machine nicknames, terminology, typical failure patterns. After three months, it understands your factory better than a new hire.
Transparent intelligence
Customers can see and edit what the system has learned. No black box: full control over terminology and mappings.
Multilingual by default
Workers report in their native language. The system translates and structures automatically. Ideal for international operations.
A system that understands your factory
Every message, every correction, every resolved action makes Fieldcast smarter. After three months, it's irreplaceable.
Terminology and mapping
Nicknames become asset IDs. Jargon becomes a glossary. Person-specific expressions are decoded. The system learns your factory's language.
Behavioral patterns
Who reports what, when, and how often? Shift-specific patterns, machine-specific failure modes, temporal correlations: all feed into interpretation.
Resolution knowledge
Similar past incidents and their resolutions are automatically retrieved. The system detects recurring problems and suggests proven actions.
Built for industrial operations
End-to-end encryption
All data encrypted in transit and at rest. RBAC and audit trail included.
On-premise or cloud
Hosted in Germany or on your own infrastructure. Docker-based, deployable in hours.
Rollout in days
No training project, no change management. Workers use their existing messenger: rollout takes days, not months.
Seamless integration
Connects to Mobile2b, Jira, ServiceNow, SAP, and more. Actions land exactly where your team expects them.
Frequently asked questions
How does Fieldcast work as idea management software?
Workers submit improvement suggestions via WhatsApp or Telegram. The AI categorizes the suggestion, assigns it to the right area, and routes it to the responsible person. No suggestion box, no paper form, no separate software: idea management through the messenger everyone already uses.
Is Fieldcast a continuous improvement (CI) tool?
Yes. Fieldcast supports continuous improvement by radically lowering the barrier to reporting. More reports mean more data points for patterns and trends. The system detects recurring problems and suggests proven solutions: CI software that learns from practice.
How does mobile maintenance work with Fieldcast?
Workers report faults and maintenance needs directly via messenger. The AI identifies the intent and creates structured maintenance tickets with machine assignment and priority: mobile maintenance without a separate app, without login, without forms.
Does Fieldcast replace our existing maintenance app?
Fieldcast complements your existing system. It connects to Jira, ServiceNow, SAP, and Mobile2b. Workers report via messenger, the AI drafts the ticket, and after approval it lands directly in your CMMS or maintenance software.
What makes Fieldcast a shop floor management tool?
Fieldcast captures all types of reports directly from the shop floor: improvement suggestions, fault reports, and safety observations. The AI assigns machine, category, and priority. Reviewers check the draft. The system learns from every correction: shop floor management that starts with the worker.
Can Fieldcast support lean production?
Yes. Lean production depends on early detection of problems and improvement potential. Fieldcast lowers the reporting threshold so workers actually report: more signal, earlier detection, faster response. Ideal for Kaizen, continuous improvement, and employee suggestion programs.
Do workers need a new app?
No. Workers use WhatsApp or Telegram, the messenger they already have. There is no app to install, no login to remember, and no required fields. Adoption takes minutes, not months.
How secure is the data?
All data is encrypted end-to-end. Fieldcast offers role-based access control and complete audit trails. The system can be hosted in the cloud (hosted in Germany) or on-premise on your own infrastructure.
Related Solutions
Fieldcast complements your existing processes
Ready to connect your frontline?
See in 30 minutes how Fieldcast turns frontline messages into structured actions.
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